Terms of Service.

By accessing or using Tailored Tech Solutions (the “Service”), operated by Digital Cartel Global LLC (“we”, “us”), you agree to these Terms of Service. If you do not agree, please do not use the Service.

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. You must be at least 18 years old (or the age of legal majority in your jurisdiction) to create an account. Provide accurate information when registering and keep it current.

You agree not to:

• Reverse engineer, scrape, or interfere with the Service.
• Use the Service to send spam, malware, or unlawful content.
• Attempt to access another user's account or data.
• Resell or sublicense the Service without our written consent.
• Use automated systems (bots) without prior authorization.

We may suspend or terminate accounts that violate these rules at our sole discretion.

We provide custom software, AI, engineering, marketing, web, and business intelligence services. Specific scope, deliverables, milestones, and timelines for each engagement are defined in a separate written proposal or statement of work, which forms part of your agreement with us.

Upon final payment, custom-developed deliverables (code, designs, documents) we produce specifically for your engagement become your property, unless otherwise specified in the statement of work. We retain ownership of our pre-existing tools, libraries, methodologies, and the Service itself. We may use anonymised, non-confidential aspects of your project for case studies and portfolio examples unless you opt out in writing.

We treat all non-public information you share in connection with an engagement as confidential and protect it with the same care we use for our own confidential information. We will not disclose it to third parties except contractors operating under equivalent confidentiality terms.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation of the Service or any specific business outcome from our deliverables.

To the maximum extent permitted by law, our total cumulative liability for any claim arising out of or relating to the Service or any engagement shall not exceed the amount you paid us in the twelve (12) months preceding the claim. In no event shall we be liable for indirect, incidental, special, consequential, or punitive damages.

You may close your account at any time from the avatar menu after signing in, or by emailing support. We may suspend or terminate your access immediately, with or without notice, if you breach these Terms, if required by law, or if continued operation poses a security risk. Sections that by their nature should survive (e.g., IP, confidentiality, limitations of liability) will survive any termination.

We may update these Terms when the Service changes. We will notify account holders of material changes by email at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in San Luis Obispo County, California, unless otherwise required by applicable consumer protection law.

Questions about these Terms? Reach us at support@tailoredtechsolutions.org or by phone at (940) 601-5260.